SALES
What was sold
A completed sale can count as sales even when the customer has not paid in full. Discounts reduce net sales.
A sale and its payment can happen at different times.Go deeper with Retail Stock Manager
Explorer RSMSee how your shop records connect.
Look inside the product. Follow a credit sale, explore business reports and see how staff access works.
No RSM account needed to explore the product tour.
RSM’s web and Android applications require an internet connection.
Actual RSM interface · Sensitive business details masked · Tap to enlarge
01 / Inside RSM
Real screens.
A closer look at the details.
Choose a view to see the records behind everyday shop decisions.
Business identities, record details and figures masked. Tap to enlarge.
STOCK CONTROL
Know what is in your shop.
Review stock on hand, average cost and stock value together. Switch between the overview, movements, adjustments and stock counts.
- Find a product by name or code
- Review stock movements and counts
- Check quantities, costs and stock value
02 / Customer payments & balances
A credit sale.
A clear record of every payment.
A customer can owe a balance even after a sale is recorded. RSM keeps the sale, payments and amount owed connected.
Work through this sample customer’s payments. See how the amount collected increases and the remaining balance falls.
Plus & Premium · Later payments and refundsPart-paid or unpaid sales are for named customers. Walk-in sales require full payment.
One sale, paid in stages
Sample dataSale value₦60,000
Payments recorded₦20,000
Balance owed₦40,000
Part paid · ₦40,000 still owed
| Record | Amount |
|---|---|
| Sale recorded | ₦60,000 |
| Initial payment | ₦20,000 |
Sample figures for learning. Try each stage to follow the customer’s balance.
03 / The complete sales workflow
From choosing products
to collecting the balance.
Explore each step, including discounts, payment records, receipts and the actions needed after a sale.
Payment-method records describe how the customer paid. They do not, by themselves, mean RSM processes the payment.
01 Record the products and discounts
Add the products being sold and their quantities. Apply the relevant discount or promotion, then review the amount due.
The completed sale connects the invoice to the stock movement, so stock quantities reflect what was sold.
02 Record how much the customer paid
Record the initial payment and payment method. For a named customer, a sale can be fully paid, part paid or unpaid.
Check the payment status and remaining balance. Walk-in sales require full payment.
03 Generate, print or share the document
Generate the invoice or receipt and use the available print or sharing options.
Invoices on Free carry the RSM watermark. Plus and Premium provide invoices without it.
04 Record later payments
Plus & Premium
When the customer pays again, record the payment against their balance. Review what has been collected and what is still owed.
Use the payment and customer-debt reports to review the records over your chosen period.
05 Handle returns, refunds and corrections
Plus & Premium · Refunds and completed-invoice corrections
A return records goods coming back. A refund records money paid back. An invoice correction changes a completed sale through the supported correction workflow.
Use the action that matches the event, then review the resulting stock and customer balance. Voiding a completed invoice restores its stock movement.
04 / Reports explained
Ask a business question.
Choose the right report.
RSM has 11 report options. Select one below to understand what it helps you review.
THE OVERALL PICTURE
Business overview
Bring sales, discounts, costs, expenses and payment totals into one overview, alongside current debt and stock value.
- What did the business sell during the period?
- How much cash was collected?
- What is the current debt and stock position?
PDFExcelCSVPrint
In RSM: select a report → choose its period → review → export or print.
Business overview shown. The selector explains other report types.
CASH COLLECTED
What was received
Payments received show money collected in the period. Refunds and reversals affect the cash collected and balances.
Receiving an old balance does not create a new sale.ESTIMATED NET PROFIT
What remains after recorded costs
Gross profit is net sales less the cost of goods sold. Estimated net profit also subtracts recorded expenses.
Private cost and profit figures are restricted to the owner.Estimated net profit is a management estimate based on recorded data. It is not a tax return or a complete statutory accounting statement. Current debt and inventory are position figures; they differ from cash movements during a reporting period.
Behind the sale / Stock, purchases & expenses
Keep the supporting records connected.
Follow what happens before and after a sale, without losing the history behind the figures.
RECEIVE STOCK
Purchase → receive → review
Plus & Premium · Purchases and suppliers- Choose the supplier and record the purchase.
- Receive the purchase to add its stock.
- Review quantities, average cost and the movement history.
Use purchase and supplier reports to review the records.
CHECK YOUR STOCK
Count → compare → adjust
- Count the items physically in the shop.
- Compare the count with the recorded quantities.
- Record reviewed differences through stock-count or adjustment workflows.
Movement history helps you understand how the balance changed.
RECORD YOUR COSTS
Expense → category → report
- Record the business expense and its category.
- Keep supporting receipt details with the record.
- Review expenses alongside sales and profit reports.
Complete records make the estimated profit figure more useful.
05 / Staff access & privacy
Separate accounts.
Clear responsibility.
Give staff their own access instead of sharing the owner’s password. Assign roles to control the work each account can perform.
1 + 5
One owner, plus up to five additional active staff accounts.Premium plan · Separate staff logins and permissions
OWNER ACCOUNT
Keep business control
The owner manages staff access. Cost and profit figures remain restricted to the owner.
STAFF ACCOUNTS
Give each person a login
Staff work through their own accounts, making responsibility clearer and reducing password sharing.
ROLES & PERMISSIONS
Assign access for the work
Choose the appropriate role and review the permitted actions before giving staff access.
ManagerCashierStorekeeperAccountantViewer
A role name does not mean unrestricted access. Actions and private business figures follow the assigned permissions. Free and Plus are owner-only plans.
Product updates
A place to see
what changes.
Read about confirmed product changes and see how they affect everyday shop tasks.
Product tour updated: 30 October 2026.
What this tour covers
- Sales and customer payments: initial payments, balances, later payments and refunds.
- Reporting: 11 report options, date filters, exports and printing.
- Team access: Premium staff accounts, roles and owner-only cost/profit visibility.
- Connected records: stock movements, purchases, suppliers and categorised expenses.
Features depend on the plan and account permissions. See the current plans.
Ideas for future review
Suggestions from the product review, not current feature announcements or scheduled releases:
- Inventory forecasting and reorder guidance.
- Multi-branch management.
- Offline operation. RSM currently requires internet.
Your next step
Explore the plans.
Or return to your shop.
Pricing, the free plan and trial details stay on the homepage.