Your account
Request deletion of your personal account
You can request deletion of your Retail Stock Manager account and eligible associated data without reinstalling the app.
Request inside the app
- Sign in to Retail Stock Manager.
- Open Your profile.
- Choose Request deletion of my personal RSM account and confirm.
Personal account vs. business data
- A deletion request covers your personal RSM sign-in account and profile. It is not a request to delete a business.
- Staff: deleting your personal account removes your own access and membership. The owner's business, products, sales, stock and other business records are not deleted.
- Business owners: the request concerns your personal account. Because you own a business, ownership transfer or handling of the business data is reviewed separately before the request is completed. Submitting the request does not instantly delete your business.
- Nothing is deleted immediately — every request stays pending until it is reviewed.
Request by email
If you cannot sign in, email info@aibinex.com from the address registered to your account. Use the subject “Retail Stock Manager account deletion.” We may ask you to verify account ownership before deletion.
What happens next
- We normally complete verified requests within 30 days.
- We delete or de-identify your profile and eligible business data solely controlled by your account.
- Records required for legal, security or dispute-resolution reasons may be retained only for as long as required.
- Data belonging to a business with other active members may be retained for that business while your personal access and profile are removed.